Hybrid Director, Omni Operations

Posted 3 weeks ago

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About the role

  • Director of Omni Operations at Coach developing strategies for operational excellence and customer experience. Collaborating with teams to enhance communication and improve business processes.

Responsibilities

  • Lead the development and implementation of all operations related initiatives across the North American field organization
  • Develop and maintain clear communication strategies to support the North America Retail/Outlet & Coffee Shop teams
  • Collaborate with cross-functional partners to develop and/or update business processes and create communication strategies
  • Manage the planning and on-site execution of the Store Manager Conference and other field-related meetings
  • Partner and maintain our business continuity plan and process

Requirements

  • Bachelor’s degree preferred
  • 10+ years of relevant work experience including 6+ years of operations experience with a retail focus
  • Superior computer skills & overall systems savvy, with advanced working knowledge of Word and Excel
  • Knowledge of Zipline is preferred
  • Curiosity and a passion to learn and to make an impact

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401 (K)
  • Paid Paternity and Maternity leave
  • Commuter Benefits
  • Disability insurance
  • Tuition assistance

Job title

Director, Omni Operations

Job type

Experience level

Lead

Salary

$160,000 - $180,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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