Analista de Gestión de Incidencias en Caja Popular Mexicana. Integrando y analizando incidentes físicos y reportes de actividades ilícitas en un entorno de teletrabajo.
Responsibilities
Integrar y analizar evidencia de incidentes físicos y reportes de actividades ilícitas.
Monitorear transacciones y sistemas para detectar inconsistencias o manipulaciones.
Elaborar dictámenes, reportes y expedientes que respalden decisiones institucionales.
Gestionar incidentes ante aseguradoras, autoridades o PRYBE cuando aplique.
Elaborar reportes de pérdidas, recuperaciones y tiempos de afectación, para identificar áreas de oportunidad y riesgos.
Aclarar dudas y orientar sobre procedimientos ante incidencias a clientes internos.
Presentar recursos legales y denuncias cuando los hechos lo requieran.
Requirements
Lic. En Administración, Contaduría Pública, finanzas o Gestión Empresarial
2 a 3 años de experiencia en integración e interpretación de indicadores y investigación de incidentes
Dominio básico de Emulador, Cyber Financial y Office
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