Hybrid Mid-level Business Analyst – Operational Risk

Posted 3 hours ago

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About the role

  • Business Analyst responsible for mapping operational rules and analyzing risks in a finance recovery firm. Collaborate with cross-functional teams ensuring compliance and data integrity.

Responsibilities

  • Map operational, contractual, and regulatory rules;
  • Translate those rules into testable controls (preventive and detective);
  • Structure and consolidate data from different systems for analysis;
  • Analyze scenarios and identify nonconformities and operational risks;
  • Execute and monitor periodic control tests;
  • Record and ensure the traceability of auditable evidence;
  • Monitor and analyze operational risk indicators;
  • Support internal and external audits by providing evidence and analyses;
  • Drive the evolution and improvement of controls, including automations.

Requirements

  • Degree in Business Administration, IT, Engineering, or related fields;
  • Experience in data analysis with strong Excel skills;
  • Experience in operational environments (collections, call center, customer service, or similar);
  • Ability to interpret rules and work with data to build controls and analyses;
  • Ability to structure problems and propose solutions;
  • Familiarity with governance and control frameworks (e.g., COBIT, COSO, ISO 27001);
  • Postgraduate degree in related areas (preferred);
  • Knowledge of SQL (basic to intermediate);
  • Experience with CRM systems or dialer platforms;
  • Experience with quality monitoring;
  • Understanding of compliance, audit, and internal controls;
  • Experience with Power BI or other data visualization tools.

Benefits

  • Meal allowance of R$31.00/day
  • Transportation voucher
  • Career development plan
  • Multi-benefit card
  • Life insurance
  • Partnership with SESC
  • Partnerships with universities
  • Corporate university
  • Birthday day off
  • "Just dress no code" – be yourself!
  • Dental plan
  • Gympass/Wellhub
  • Psychological support
  • On-site medical care available at facilities

Job title

Mid-level Business Analyst – Operational Risk

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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