Senior Technical Business Analyst focusing on Private Markets at Russell Investments. Responsible for delivering technology and data solutions that meet operational needs and enhance insights.
About the role
- Business Analyst at Qualified Health developing AI solutions for healthcare clients. Conducting product discovery and supporting account management activities in a remote setup with some onsite work.
Responsibilities
- Own the end-to-end process to develop, evaluate, and test AI assistant products for hospital system clients.
- Engage directly with health system employees to identify high-value use cases.
- Conduct on-site product discovery with end users, including workflow mapping, key data and document requirements, product features, and evaluation metrics.
- Align with stakeholders on product features, user groups, and rollout plan.
- Leverage the QH Assistant Builder platform to develop and evaluate AI assistants; coordinate with the engineering team on technical support as needed.
- Lead user training and testing; collect feedback.
- Coordinate communications and customer support for assistant rollout.
- Create presentations for regular check-ins and executive meetings.
- Conduct data analysis to support use case business cases and impact analysis.
- Lead user training webinars for existing product deployments.
- Prepare monthly governance metrics for client accounts.
- Document best practices and participate in team learning sessions.
Requirements
- Bachelor's degree in Computer Science, Data Science, Engineering, Business Analytics, or related technical field.
- Recent graduate (0-2 years of experience) with demonstrated proficiency in generative AI technologies
- Advanced understanding of GPT models, prompt engineering, and AI application development
- Experience with data analysis tools and methodologies
- Able to work onsite in Palo Alto 3 days/week
Benefits
- robust medical/dental/vision insurance
- flexible working hours
- hybrid work options
- competitive salaries with equity packages
- inclusive environment that fosters creativity and innovation
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