Hybrid Software Asset Management Analyst

at Intact

• Job title: Software Asset Management Analyst
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: CA$74,800 - CA$91,400 per year
• Degree requirement: Bachelor's Degree
• Tech skills: ServiceNow
• Location requirements: Hybrid, Montreal, Canada

About the role

• IT Asset Management Analyst ensuring governance for software and hardware assets at Intact. Focused on maximizing IT asset investment and compliance through effective management and reporting processes.

Responsibilities

• Manage assets through their entire lifecycle.
• Update the formal audit response processes (scope, data collection schedule, etc.)
• Update and execute a time-bound procurement process and obtain executive approval
• Manage data from IBM ILMT, Passport Advantage access, the support website
• Update the software audit response process
• Perform asset tracking and coordination of internal controls and compliance monitoring activities.
• Provide effective governance to ensure asset management processes and procedures are effectively being adhered to by internal teams and service partners.
• Participate in the evaluation of products, service offerings and contracts and oversee day-to-day interactions with vendors to meet business needs.
• Ensure compliance with relevant asset management regulations, such as OSFI and internal standards, by reviewing current practices and implementing effective controls.
• Obtain information and clarification on licensing, product changes, costing and invoicing and communicate and facilitate any such changes.
• Ensure that asset inventories and IT tools are updated, and orders are tracked for internal and external billing purposes.
• Ensure the overall tracking of software license entitlements and evidence, based on software orders.
• Conduct inventory data cleanup, evergreening/decommissioning activities as required.
• Actively participate in the creation and optimization of standard operating procedures, processes, guidelines and documentation for all asset management processes.
• Provide support and expertise while working closely with internal and external team members on related project work.
• Develop analyses and dashboards to automate asset tracking and regular reporting activities.

Requirements

• 4 years of experience in asset management
• Experience working with users from a customer service perspective
• Good interpersonal and communication skills
• Result oriented with strong planning and organizational skills
• Ability to multi-task and work in a fast-paced environment
• Experience with ServiceNow asset management modules
• Asset management certification, an asset
• Bilingualism is required for candidates located in Quebec

Benefits

• Flexible work arrangements and a hybrid work model
• Possibility to purchase up to 5 extra days off per year
• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)