Onsite Head of Content Operations

Posted last week

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About the role

  • Head of Content Operations at Barclaycard Payments ensuring accurate, compliant communications across channels. Overseeing the content ecosystem for business-critical customer interactions in a regulated environment.

Responsibilities

  • Develop and implement marketing governance frameworks
  • Identify, assess and communicate potential risks associated with marketing initiatives
  • Deliver training content on marketing governance policies
  • Collaborate with teams across the bank to promote marketing governance practices
  • Manage and mitigate risks in marketing operations

Requirements

  • Significant experience in Content Operations, Marketing Operations, or Customer Communications Management (CCM)
  • A proven track record of leading teams or functions through digital transformation
  • Deep understanding of regulatory frameworks
  • Effective stakeholder management skills
  • Experience overseeing third-party and/or offshore teams

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development

Job title

Head of Content Operations

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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