Senior Lead Analyst focusing on stability and quality of Lifecycle Services applications. Leading production support and both manual and automated testing in an IT environment.
About the role
- Decision Analyst at Barclays transforming complex data into actionable insights for customer experience and operational performance. Support Decision Science Team through data storytelling and robust decision models.
Responsibilities
- Extract meaningful insights from complex data sets
- Develop robust decision models
- Present actionable recommendations to stakeholders across departments
- Perform sensitivity analysis and scenario planning
- Monitor and evaluate existing models' performance
- Implement data quality control procedures
- Build and validate quantitative models to support decision-making
Requirements
- Analytical skills, including exploratory data analysis and predictive analytics
- Programming experience, including SQL for data extraction and manipulation
- Business intelligence and data visualization skills using Power BI and Tableau
- Proficiency with VOC analytics platforms such as Qualtrics Discover
- Ability to create clear, engaging narrative storytelling from data insights
- Experience presenting insights to stakeholders with clarity and impact
Benefits
- medical, dental and vision coverage
- 401(k)
- life insurance
- other paid leave for qualifying circumstances
- eligible for an incentive award
Job title
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Experience level
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Degree requirement
Tech skills
Location requirements
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