Cash Applications Analyst ensuring accurate processing of customer payments at Honeywell. Analyzing transactions and resolving issues to improve cash flow and customer satisfaction.
About the role
- Responsible for researching crime reporting data and ensuring compliance with state and federal requirements. Collaborate with law enforcement and provide quality service to agencies and the public.
Responsibilities
- Conducting research to support accurate and complete crime reporting information to ensure all information received or disseminated is compliant with state and federal requirements;
- Conducting research to validate submissions of crime reporting data;
- Working with agencies to identify errors within data submissions of crime reporting information;
- Working with subject matter experts to resolve difficult, unusual or questionable issues in the review and processing of crime reporting data;
- Remaining knowledgeable about legislative changes, rules and regulations, policies, and operating procedures related to information systems and specific workflow processes;
- Providing service to local, state, and federal agencies and the general public by means of telephone, correspondence, personal contact, or online communications;
- Maintaining regular contact with local, state, and federal criminal justice, other criminal justice agencies outside the state of Florida, and non-criminal justice agencies for the purpose of gathering required documentation to gain clarification as needed for record modifications;
- Responding to incoming communications as assigned and communicates effectively;
- Drafting written notifications to customers regarding deficiencies or anomalies with data;
- Supporting division objectives by task analysis, work flow documentation, and application support to avoid or resolve programmatic, administrative and operational issues and problems;
- Performing other related duties and functions as assigned.
Requirements
- Knowledge of the principles and techniques of effective communication;
- Knowledge of the criminal justice system;
- Knowledge of the methods of data collection;
- Ability to collect, evaluate and analyze data;
- Ability to utilize problem-solving techniques;
- Ability to operate computers and other office equipment;
- Ability to monitor criminal justice information activities;
- Ability to work independently by planning, organizing, and coordinating work assignments;
- Ability to communicate effectively;
- Ability to establish and maintain effective working relationship with others.
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