Support end users in utilizing NHI&T applications and electronic medical records at Nemours Children's Health. Hybrid role based in Wilmington, DE or Orlando, FL.
Responsibilities
Provide direct support to end users in efficiently and accurately utilizing NHI&T applications, technology, and electronic medical records.
Participate in building, testing and validating of new functionality and engaging in custom configuration activities.
Perform in-depth analyses of workflows, data collection, report details and other technical issues associated with clinical applications.
Recognize opportunities for process improvement and optimization activities designed to create more knowledgeable end users.
Act as a change agent, educator and resource in advancing the strategic mission of Nemours, while advancing knowledge and avoidance of data and systems integrity risks.
Requirements
Associate's Degree required.
Internal candidates only: Equivalent work experience may be considered for internal candidates in lieu of education requirements.
Minimum of one (1) to three (3) years experience required.
Minimum of one (1) year experience in a healthcare setting preferred.
Prior Nursing, Clinical experience, Healthcare Operation or IT experience preferred.
If an RN or other Clinical Provider must maintain that license.
Achieve and maintain one or more application specific certifications in accordance with vendor requirements required.
Strong software and application knowledge.
Prior Electronic Health Record and Clinical experience.
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