Client Success Manager in Aladdin Client Experience team overseeing service delivery and client inquiries. Collaborating with teams to solve complex problems for enhanced user experience.
About the role
- Oversee the financial aspects of trading activities ensuring accuracy and compliance. Collaborate with trading teams and provide insights into trading performance.
Responsibilities
- Advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness.
- Collaborate closely with other functions/business divisions.
- Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes.
- Assist with escalated issues while identifying ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
Requirements
- To oversee the financial aspects of trading activities, ensuring the accuracy and integrity of the bank's trading book, maintenance of compliance with regulatory requirements, and provision of insights into trading performance.
- Reconciliation of daily profit and loss (P&L) figures for trading desks to ensure they align with the valued positions in the trading book, investigating and resolving discrepancies between P&L figures to ensure they reflect the true economic value of the trading portfolio.
- Support the identification, assessment, and mitigation of trading risks, and report on these financial risks to senior colleagues.
- Maintenance and analysis of the bank’s trading data, ensuring its accuracy, completeness and consistency, and provision of insights to traders and senior colleagues on trading performance.
- Preparation and submission of regulatory reports to authorities, and provision of support to external audits including addressing auditor queries and ensuring trading activities are appropriately reflected in financial statements.
- Effective communication of complex financial information to traders, risk professionals, senior colleagues, and external stakeholders.
- Cross functional collaboration to ensure a coordinated approach to trading activities.
Benefits
- Overall Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.
- Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.
Job title
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