Product Ops Lead for Trustpair's Product team operating in B2B SaaS. Driving operational effectiveness with a focus on AI - enabled improvements in a freelance role.
About the role
- Director of Product Operations at Syneos Health managing product teams and data analysis to support business goals.
Responsibilities
- Support our business goals by managing teams of product analysts and managers responsible for collecting and analyzing data to support product decisions.
- Lead the development and execution of the overall product operations strategy to align with business goals.
- Manage teams of product operations managers and analysts.
- Responsibilities include line management, performance management, and professional development for those employees along with interviewing and onboarding new team members.
- Utilize advanced data analysis to drive strategic decisions and optimize product performance.
- Identify and implement innovative processes to enhance operational efficiency and effectiveness.
- Partner with senior leaders across product management, engineering, marketing, and other teams to ensure alignment and successful product operations.
- Oversee the monitoring and optimization of key performance metrics and KPIs.
- Conduct comprehensive market and competitive analysis to guide product strategy and positioning.
- Lead the strategy and optimization of tools and systems used in product operations.
- Manage the budget for the product operations department, ensuring efficient allocation of resources.
- Identify, escalate, and resolve high-impact operational issues.
Requirements
- Degree (BS/BA) in Information Systems or Management, Statistics, Computer Science, Data Science or Engineering, or related field required.
- Ability to think strategically and develop long-term plans to achieve business objectives.
- Strong leadership skills to guide and inspire teams and drive cross-functional collaboration.
- Advanced analytical skills to interpret complex data sets and provide strategic insights.
- Excellent verbal and written communication skills for effective stakeholder engagement and documentation.
- Proficiency with advanced data analysis tools, product management software, and other relevant technologies.
- Strong problem-solving skills to address and resolve complex operational challenges.
- Advanced project management skills to lead and coordinate multiple high-impact projects.
- Flexibility to adapt to changing priorities and work in a fast-paced, dynamic environment.
- Ability to identify and implement innovative solutions to improve product operations.
- Strong understanding of budgeting and financial management to optimize resource allocation.
Benefits
- career development and progression
- supportive and engaged line management
- technical and therapeutic area training
- peer recognition and total rewards program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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