Account Manager at tech company in Guadalajara ensuring smooth client account management and growth opportunities post - sales. Balancing communications and support while facilitating deployment and platform usage.
About the role
- Manager leading strategic client support and project delivery in infrastructure for Southwest Strategies Group. Focused on tailored outreach strategies and building stakeholder relationships.
Responsibilities
- Serve as a day-to-day project manager for public outreach and infrastructure projects, maintaining communication, delegating tasks, tracking deadlines, supporting client needs, and building trusted relationships
- Develop messaging, outreach strategies, and communication plans for community and stakeholder engagement
- Manage and support execution of outreach campaigns, including managing timelines, drafting materials, and coordinating logistics
- Develop engaging content and collateral for outreach, including digital campaigns
- Build and maintain relationships with community stakeholders and external partners to support outreach and project success
- Work closely with designers to ensure outreach materials align with branding and campaign goals
- Monitor and flag potential issues; support development of response strategies during crisis or emergency communications
- Support business development efforts by contributing to proposals, research, and attending relevant community events
- Stay informed on current events, political developments, and best practices in public affairs outreach and communications
- Additional duties as assigned
Requirements
- 5+ years of previous Public Outreach or Community Relations experience required
- Proven success in managing strategic outreach campaigns
- Experience managing project team of 2-3 employees
- Previous public relations agency experience preferred
- Experience with transportation, water or energy clients or projects preferred
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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