Digital Content & Communications Coordinator managing content and communication strategies for Sword in the energy sector. Collaborating on digital platforms and enhancing user experience with engaging content.
Responsibilities
Create engaging digital content, including short-form videos, visual assets, one-pagers and campaign materials to support internal and client-facing initiatives.
Produce, edit and optimise video content using tools such as Canva and Clipchamp, incorporating stakeholder feedback where required.
Create, configure and maintain business-facing SharePoint sites and digital hubs using standard Microsoft 365 functionality.
Support the ongoing improvement of digital hubs through content updates, structure, navigation and user-focused design.
Coordinate, facilitate and deliver Microsoft 365 and SharePoint training sessions to support user adoption.
Support communication and engagement initiatives, including success stories, showcases, campaigns and IM Academy activities.
Liaise with leadership and cross-functional teams to gather input, ensure alignment and support effective information sharing.
Track engagement and adoption across SharePoint and Viva Engage, providing insights and simple reporting on content performance and user behaviour.
Contribute to continuous improvement of digital communication practices and assets.
Requirements
Experience in a digital content, communications, internal communications or digital workplace role.
Practical experience creating and maintaining SharePoint sites or intranet-style digital hubs.
Experience producing visual and video content using tools such as Canva, Clipchamp or similar.
An understanding of Microsoft 365 tools and how they support collaboration and communication.
Ability to manage multiple pieces of work, prioritise effectively and meet deadlines.
Strong written and verbal communication skills, with the ability to work confidently with a range of stakeholders.
A user-focused mindset, with an interest in engagement, adoption and continuous improvement.
Experience with Power BI or basic reporting tools is beneficial but not essential.
Benefits
Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth.
Flexible working: Flexible work arrangements to support your work-life balance. We can’t promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can.
A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more….
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