Content Team Manager overseeing editorial and content operations within a high - volume team. Leading workflows, ensuring quality, and mentoring content specialists in a global environment.
LG
Onsite Regional Content Operations Manager
Posted 14 hours ago
About the role
- Operations Manager leading content accuracy, consistency, and delivery performance at LSEG. Driving modernization and upskilling in Funds Content operations.
Responsibilities
- Lead day‑to‑day operations for Funds Content, ensuring accuracy, timeliness, productivity, and quality targets are consistently met.
- Manage, coach, and develop a hybrid team of Team Leaders and through structured performance enablement and continuous skills development.
- Oversee recruitment, onboarding, and training to build a strong, diverse, and capable team.
- Introduce and embed modern tools, automation, and digital workflows within Funds Content operations.
- Drive efficiency gains and waste reduction using Business Process Improvement methodologies (Lean, Six Sigma).
- Partner closely with Engineering, Product, and Data Strategy teams to implement new technology and ensure smooth operational adoption.
- Champion technical upskilling across the team, including SQL, Python, data quality tooling, workflow automation, and new platform capabilities.
- Act as the primary customer concern contact for internal and external client inquiries.
- Build strong relationships with partners across LSEG: Product, Data Strategy, Sales & Account Management (SAM), Engineering, Service & Quality, and other Operations teams.
- Drive alignment and share procedures across locations to support global consistency and operational excellence.
- Communicate a clear operational vision, aligning teams to divisional objectives and key results.
- Foster a culture of continuous improvement, innovation, technical growth, and change readiness.
- Promote diversity of talent, team mobility (“grow and flow”), and active engagement in cross‑functional initiatives.
Requirements
- Minimum 2 years of leadership experience in an operational or content‑focused environment.
- Proven ability to manage teams and deliver against operational SLAs.
- Demonstrated capability in solving complex business challenges.
- Experience working in a global, matrixed organization.
- Knowledge of Funds Content or related financial datasets is an advantage.
- Experience delivering process improvements, automation initiatives, or digital transformations.
- Strong communication and writing skills, including preparation of client‑facing documentation.
- Customer‑facing experience beneficial.
- Interest or experience in technical skill development (SQL, Python, workflow tools, automated QA).
- Ability to lead teams through change in a fast‑evolving environment.
Benefits
- Health insurance
- Retirement planning
- Paid volunteering days
- Wellbeing initiatives
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
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