Generator Field Service Technician providing on - site troubleshooting and maintenance for Generac products. Working at various customer sites in Michigan with a provided fleet vehicle.
About the role
- Field Service Engineer supporting data center construction at Switch. Delivering mission-critical tech solutions and validating construction processes for future technology.
Responsibilities
- Meet with GC and subcontractors, go through all plans and verify build
- Act as remote support for sites located in other regions
- Assist construction CM/PMs with specific Hardware design and integration installs
- Coordinate and schedule field activities, ensuring timely completion of installations, repairs, and preventative maintenance
- Act as a technical escalation SME for complex construction issues
- Collaborate with cross-functional teams including Sales, Engineering, Product Development, and Customer Support
- Monitor and report on key performance indicators (KPIs), service metrics, and customer feedback
- Ensure compliance with cleanliness and safety in all field operations
- Drive continuous improvement initiatives
- Provide direct electro-mechanical trouble shooting and repair as needed
Requirements
- A strong technical and construction background
- Ability to express ideas clearly, concisely, and effectively
- Ability to read blueprints and understand schematics
- Excellent presentation and customer service skills
- Demonstrated ability to lead with confidence
- Proficient with Microsoft Office packages (Word, Excel, PowerPoint)
- Previous experience with ProCore and Project Management Software
- Hands-on knowledge of CAD modeling software (SolidWorks, AutoCAD)
- Reliable transportation and a state issued drivers license
- At least 1+ years experience in Superintendent or Journeyman Level Construction roles
Benefits
- A Culture of Karma
- Industry Leading Designs
- Flexibility & Remote Opportunities
- Career Stability & Growth
- Generous Benefits Package
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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