Generator Field Service Technician maintaining Generac industrial products through repair, troubleshooting, and customer education at various sites. Involves performing inspections, repairs, and adhering to safety regulations.
About the role
- Generator Field Service Technician providing on-site troubleshooting and maintenance for Generac products. Working at various customer sites in Michigan with a provided fleet vehicle.
Responsibilities
- Gain proficiency in use of tools and standard procedures relating to diagnosing, troubleshooting, repairing, and performing maintenance on generators.
- Perform scheduled inspections on equipment to prevent future failure, including but not limited to load banking and analyzing voltage requirements.
- Diagnose, troubleshoot, repair and perform maintenance on equipment according to standard procedures in an efficient manner.
- Train and educate customers on the use of equipment and value of products and services provided.
- Follow established expectations for communicating with Dispatch throughout the day regarding updates and next assignments.
- Maintain company vehicle and associated inventory in the vehicle.
- Maintain accurate records of all services performed, mileage, expenses, and bill-able hours.
- Adhere to all safety requirements and regulations.
Requirements
- High School Diploma or Equivalent
- Mechanical / Electrical aptitude
- Maintain a valid Driver’s License
- 1+ Year of Customer Service experience
- 1+ Year of experience in electrical and mechanical repair, installation, maintenance, and troubleshooting
- Experience utilizing Generac, Cummins, Onan, Kohler, and/or CAT generators is preferred
Benefits
- medical, dental and vision plans
- life insurance
- long-term disability
- flexible spending and health savings accounts
- accrued paid time off
- 8 paid Holidays
- 401(k) retirement benefits
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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