Project Coordinator in Portsmouth supporting client program logistics and stakeholder collaborations. Involves scheduling workshops and managing program data using tools like Zoom and MS Teams.
About the role
- Senior Implementation Manager overseeing BPO client implementations for Support Services Group. Managing project timelines, stakeholder relationships, and process improvements.
Responsibilities
- Manage large-scale BPO implementation projects
- Develop detailed project plans, timelines, and resource allocation strategies
- Act as primary point of contact for internal teams and clients
- Identify potential risks and issues and provide solutions
- Continuously assess and improve implementation methodologies
- Maintain comprehensive project documentation
Requirements
- Minimum of 5 years of experience in project management
- Strong understanding of BPO operations
- Excellent leadership, communication, and interpersonal skills
- Advanced project management skills
- Problem-solving and critical thinking abilities
- Project Management Professional (PMP) or equivalent certification (preferred)
- Experience with Agile, Waterfall, or hybrid methodologies
- Strong understanding of project management software
- Familiarity with BPO technologies and CRM systems
Benefits
- Health insurance
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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