About the role

  • Inside Sales Manager responsible for driving new revenue through outreach and account management at beauty company. Collaborating to convert stylist accounts and achieve sales targets in a fast-paced environment.

Responsibilities

  • The Inside Sales Representative reports to the Director of Inside Sales and is responsible for driving new revenue through proactive outreach, supporting declining accounts, and new business acquisitions.
  • New Business Acquisition, Revenue Growth & Conversion Proactively identify, source, and convert new professional stylist accounts.
  • Drive competitor brand conversions using value-based, solution-focused selling.
  • Execute high-volume outbound outreach (calls, emails, follow-ups) to build and accelerate a strong pipeline across both brands.
  • Re-engage dormant, inactive, and underutilized accounts through strategic outreach and tailored selling approaches.
  • Conversion Excellence Convert inbound and outbound interactions into high-quality sales, education bookings, upsells, cross-sells, and multi-line purchases.
  • Leverage CRM data, targeted lists, and marketing/sales tools to maximize conversion results and quota attainment.
  • Achieve new account acquisition goals, reactivation KPIs, and competitive conversion targets across all assigned territories.
  • Maintain consistent territory penetration by contacting all assigned accounts monthly to uncover opportunities and drive incremental revenue.
  • Support vacant territories by taking immediate ownership of all accounts and driving momentum until a full-time rep is assigned.
  • Develop small-to-mid tier accounts through education recommendations and strategic product line expansion.
  • Meet and exceed monthly, quarterly, and annual goals across revenue, new accounts and conversions.
  • Utilize promotions, education calendars, new product launches, and marketing campaigns to drive urgency and close business.
  • Maintain detailed CRM notes, pipeline updates, and opportunity stages to ensure accuracy and visibility for cross-functional teams.

Requirements

  • Bachelor’s degree or equivalent work experience
  • Minimum 3 years of quota-carrying Inside Sales or new business acquisition experience, preferably within beauty, extensions, or stylist-driven industries
  • Demonstrated success in new account development, competitive conversions, and high-volume outreach
  • Strong understanding of hair extension categories (Tape, Weft, K-tip) preferred
  • Strong cross-functional collaboration skills, particularly with Customer service, Education and Field Sales
  • Ability to qualify prospects, build pipelines, tailor pitches, overcome objections, and close deals consistently
  • Thrives in a fast-paced, metrics-driven environment with daily outreach targets
  • Excellent time management, planning, and prioritization skills
  • Proficient in CRM systems; NetSuite and/or Shopify experience is a plus
  • Exceptional oral and written communication skills
  • Demonstrated ability to maintain confidentiality and handle sensitive information
  • Outstanding phone presence and relationship-building skills

Benefits

  • Equal Employment Opportunity at Beauty Industry Group
  • Celebrates diversity and commitment to creating an inclusive environment

Job title

Inside Sales Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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