Lead Care Manager engaging with individuals living with Serious Mental Illness/Substance Use Disorder. Remote flexible with occasional on - site visits in California's Bay Area.
About the role
- Bilingual Disability Case Manager managing health and recovery journeys for clients, including disability claims assessments. Leading recovery planning and building relationships with clients and healthcare partners.
Responsibilities
- Assess and manage disability claims (short-term, long-term, and salary continuance) with a focus on timely and fair resolution
- Lead recovery planning by identifying medical and non-medical factors, functional capabilities, and return-to-work readiness
- Apply crisis intervention and rehabilitation techniques to support clients through challenging health transitions
- Use data and analytics to inform decisions and identify trends in recovery and return-to-work outcomes
- Build strong, trust-based relationships with clients, employers, and healthcare providers
- Communicate with empathy and clarity, guiding clients through their absence and return-to-work journey
Requirements
- Bilingualism (French, English, both oral and written) is required
- 3-5 years of professional experience, ideally in healthcare or case management
- Frontline healthcare experience (e.g., nursing, occupational therapy, physiotherapy, mental health support)
- Bachelor’s degree in Healthcare, Kinesiology or Business
- Strong analytical and decision-making skills
- Resilience and adaptability in fast-paced, emotionally complex situations
- Comfort with digital tools and multiple platforms
- A collaborative, team-first mindset
Benefits
- A comprehensive training program and continuous learning opportunities
- A supportive, inclusive, and purpose-driven culture
- Competitive compensation, benefits, and wellness programs
- Opportunities for career growth and internal mobility
- A chance to make a real difference in people’s lives
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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