Customer Service Engineer at Airbus delivering timely technical solutions for aircraft structure and systems issues. Collaborating globally to ensure customer satisfaction in aviation services.
About the role
- Associate Field Service Technician supporting designated regions for Stryker equipment delivery and repairs. Responsibilities include quality control, preventive maintenance, and customer relations in healthcare settings.
Responsibilities
- Play a key role in supporting a designated service territory along with repairing and delivering Stryker equipment with a focus on Transport solutions.
- Work with a diverse range of products, including stretchers, transport chairs, bed frames, and temperature management systems.
- Perform all required quality control checks and preventative maintenance, global hold repairs, and wireless upgrades.
- Utilize computer software to complete documentation, order parts, reference training materials, and more.
- Present the highest level of customer etiquette in support of the sales team, and promote increased equipment and service usage by establishing and maintaining effective customer relationships.
- Work mostly independently and engage in opportunities to support and collaborate with teammates across the business, including assisting on Field Service projects and initiatives.
- Adhere to and maintain excellent Field Service metrics; not limited to but including hours and overtime accountability, inventory accuracy, cadence of documentation, etc.
Requirements
- High School diploma.
- Must be 21 years of age.
- Valid driver license in the state of residence with a good driving record as you will operate a company vehicle, while abiding by company policy.
- Willingness and ability to work an extended work week including nights and weekends at times.
Benefits
- At times, may be required to move, set up and demonstrate equipment weighing up to 75 pounds (lift unassisted 75-80 pounds), reach, push, or pull in order to accomplish job accountabilities.
- May involve prolonged periods of stooping, kneeling, crouching, bending, sitting, standing, and/or crawling as appropriate.
- Coordination of the eye, hand and foot movement with an ability to grasp by hand and meet cognitive demands to include visual and auditory discrimination / memory, reading ability and memory retention.
- May handle various materials including but limited to: durcot fabric, nylon fabric, Velcro, zippers, product components comprised of rubber, metals and coated products.
- Travel Percentage: 50%.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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