E-Learning Content Development Associate developing and maintaining training materials for Stolthaven’s operations. Creating diverse training formats and collaborating with various internal stakeholders.
Responsibilities
The E-Learning Content Development Associate plays a crucial role in developing and maintaining comprehensive in-house training materials in various formats, including videos, infographics, and e-learning modules.
They ensure the training materials are available through the appropriate channels for the target audience.
With a customer base of approximately 600 people from various functions and terminals, their work will have significant visibility across the company and impact directly on their knowledge and awareness.
There is a high demand for the development of training for our internal systems, given the wide diversity of tasks and topics relevant to terminal staff.
Participate in the scope, design, and development of new and updated courses as per Stolthaven requirements and standards, in cooperation with the Subject Matter Experts (SME) and Process Owners (PO).
Lend expertise in the technical aspects of eLearning and training tools to internal stakeholders, as requested.
Review & enhance the exercises and work examples for proper coverage of the learning objectives.
Set and maintain processes from initiation to sign off for the development on in-house e-learnings, as well as maintaining these materials over time.
Admin of LMS to deploy courses and run reports.
Continuous review of e-learning feedback to find and address issues and develop the impact of the materials.
Annual review of existing in-house courses for required updates and pro-actively check with SME for possible content changes.
Maintain knowledge and skill levels by receiving relevant training and reviewing related documentation and company communications related to current affairs.
Requirements
Bachelor’s degree in education, Writing, Communication, Instructional Design, or related field. (AB English, BA in Communication, BS Journalism preferred).
Minimum 2 years’ experience in learning and development
Strong knowledge of Microsoft Office applications, Articulate Storyline 360, Synthesia, Adobe Captivate and Adobe Illustrator (or any vector design tool)
LMS knowledge is a plus
Experience developing training materials or knowledge bases for systems is an advantage
Familiarity with AI tools
Highly organized and structured, with strong administrative skills
High attention to detail
Creative, proactive, and hands-on
Spanish/Portuguese speaker a plus
Benefits
You will be part of an international organization with opportunities for personal growth.
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