Content Team Manager overseeing editorial and content operations within a high-volume team. Leading workflows, ensuring quality, and mentoring content specialists in a global environment.
Responsibilities
Lead day-to-day operations of the content team (work allocation, scheduling, delivery tracking)
Manage team performance, feedback, and development
Mentor team members and support onboarding/training
Ensure content quality, consistency, and SLA adherence
Coordinate with internal stakeholders and manage priorities
Contribute hands-on to content work when required
Improve workflow discipline and process adherence
Requirements
8+ years in content/editorial roles with team management experience
Experience leading teams of writers, editors, proofreaders, or content specialists
Strong stakeholder management and communication skills
Proven ability to manage deadlines, quality, and team performance
Background in B2B / corporate content environments preferred.
Benefits
Professional development
Continuous learning opportunities
Health and wellness programs
Job title
Content Team Manager – Editorial, Content Operations
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