Head of Unit leading African Multilateral Partnerships for NORCAP, driving collaboration with African organizations for governance and development. Overseeing strategic direction and operational delivery.
About the role
- Account Manager responsible for driving business growth of hotels for Staycation. Providing consultative guidance and ensuring optimal hotel experiences for users.
Responsibilities
- Consultative guidance: Promote best practices by providing tailored recommendations to improve partners’ performance on our platform.
- Enhancing experiences: Work with hotels to design outstanding staycation experiences for our users, focusing on increasing revenue streams and maximizing the use of every square meter of hotel space.
- Internal collaboration: Coordinate closely with internal teams to communicate hotels’ specific needs, help improve the partner experience, and ensure partner feedback informs our services.
Requirements
- Educational background: Degree from a business school (Master’s level / Bac+5).
- Experience: Approximately 2–3 years in roles such as Account Manager, Business Developer, or Customer Success.
- Proven client-facing experience and portfolio management.
- Languages: Fluent in French and comfortable working in English.
- Strong multitasking skills; organized, detail-oriented, and high standards for your work.
- Natural ambassadorial presence with confidence representing the company.
- Excellent listening skills to understand partners’ needs.
- Empathy, people-oriented approach, and a collaborative team player.
- Driven by challenges and fully committed in your work.
- Persuasive with resilience to handle setbacks.
- Problem-solving skills and adaptability.
- Curiosity and creativity.
- Nice to have: Experience in a startup or communications agency.
Benefits
- Learn the ins and outs of account management and quickly expand your responsibilities.
- Have a direct impact on Staycation’s growth.
- Enjoy genuine ownership with autonomy, fast decision-making cycles, and the freedom to take action.
- Join a team that’s transforming the hospitality industry by creating meaningful everyday experiences.
Job title
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