Fleet Success Manager fostering client relationships and account growth for OTC Fleet Services. Focused on building partnerships and exploring fleet service opportunities without high - pressure sales tactics.
About the role
- Key Client Success Manager driving product adoption and value realization for multi-product accounts at Statista. Collaborating with teams to enhance client satisfaction and growth.
Responsibilities
- Drive product onboarding, adoption, value realization, and long–term success across high-value multi-product accounts.
- Run regular check-ins and business reviews to align on goals, track success metrics, and surface new use cases
- Develop and execute tailored active success plans for strategic accounts, aligned to business objectives and product use cases, and drive measurable outcomes through adoption of core and advanced product capabilities.
- Identify and document success-driven expansion opportunities in collaboration with Account Management team.
- Collaborate with Product, Support and Marketing teams to deliver customer outcomes.
Requirements
- 3+ years of experience in Client Success/ Account Management in a SaaS environment
- Proven track record of managing renewals and improving retention, adoption, and customer satisfaction
- Strong consultative and excellent communication skills across seniority levels with internal and external stakeholders
- Comfortable with data, interpreting usage trends and translating them into clear actions and stories
- Experience working cross-functionally with Sales, Product, and Support to drive outcomes
- Fluent in English; additional languages are a plus
Benefits
- Work from abroad up to 30 calendar days a year
- Hybrid work and flex-time
- International team and social events
- Subsidized urban mobility and access to fitness and wellness options
- Free access to Langdock and all its amazing functionalities
- Career & training opportunities
- Attractive locations and modern offices
- Mental health support with OpenUp
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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