Hybrid Project Delivery Consultant

Posted 2 weeks ago

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About the role

  • Successful management of multiple concurrent StarRez projects and related activities
  • Prepare and conduct professional training and consulting sessions (Onsite and Remote)
  • Provide customers with subject matter and business process consultations
  • Work with customers and StarRez teams to design integration of StarRez software with other systems
  • Apply expertise and project management skills to guide the project team
  • Provide subject matter expertise and direction to the Sales/Community Relations team
  • Accurately capture and document customer requirements and specifications
  • Act as central stakeholder management between StarRez and the client
  • Respond to internal and external requests in a timely and professional manner
  • Liaise with all internal teams to ensure work is done within the scope and on schedule
  • Create and maintain project schedules and project documentation
  • Ensure that internal processes and systems are accurately kept up to date
  • Regularly report to the team manager or project manager and escalate issues as required
  • Represent the company at industry events, with occasional travel required (up to 30%).

Requirements

  • Excellent written and verbal communication skills
  • Self-motivated, disciplined, and able to work independently and as a part of a team
  • Detail oriented with an understanding of the importance of producing project documents
  • Ability to successfully build strong relationships with all stakeholders
  • High level of productivity and ability to manage competing priorities
  • Ability to prioritise tasks and set, manage, and meet deadlines
  • Clear communication of complex subjects to stakeholders with varying levels of competency
  • Ability to provide resolution and/or escalation of customer concerns in a timely fashion
  • Ability to understand how to communicate difficult/sensitive information tactfully both internally and externally
  • Interest in effective technological solutions and a desire/ability to learn about a variety of technological concepts
  • Ability to think logically and analytically to provide solutions to a variety of challenges
  • Leverage AI tools to enhance productivity and efficiency, applying them appropriately to project and customer needs
  • Demonstrates curiosity and openness to exploring AI-driven solutions that improve effectiveness and outcomes
  • 4+ years of practical work experience in application support or technology-related project roles (Preferred)
  • 1+ years of experience training individuals and groups on software applications (Preferred)
  • High level of proficiency in a variety of modern software solutions (Preferred)
  • Good knowledge of Internet applications, technologies, networks, and security (Preferred)
  • Sufficient technical aptitude to contribute and provide technology insight (Preferred)
  • Familiarity with AI-enabled productivity or collaboration tools is desirable (Preferred).

Benefits

  • You will be part of a vibrant and supportive culture, with weekly team lunches.
  • We are a flexible and hybrid workplace.
  • You will have access to professional development opportunities.
  • Be part of a global team, participate in monthly global meetings and partner with team members in different countries.
  • Z-Factor: Our most celebrated value, you will work with a team of caring, energetic, high-performing, and passionate people who have fun supporting our vision, innovation & continuous improvement.

Job title

Project Delivery Consultant

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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