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About the role
- Lead non-financial risk governance and management at Starling Bank. Collaborate with stakeholders to enhance risk operations and ensure regulatory compliance in UK.
Responsibilities
- Drive effective governance and management of non-financial risks in the 1LoD.
- Provide specialist risk and control knowledge to stakeholders in order for Starling to operate within its risk appetite.
- Risk partnering with Risk and Control Owners
- Monitoring of the 1LoD risk and control profile and supporting all related activities including;
- Risk and Control Self Assessments (RCSA),
- Oversight of Issues and Actions, Event Management,
- Risk Reporting and
- Provision of training
- Create a culture of effective and consistent risk management, oversight and reporting;
- Working with Risk and Control owners
- Providing advice
- Challenge and input on key decisions
- Ensuring Risk and Control owners are aware and accountable and enabling them to clearly articulate and manage their risk profile.
- Interpreting and communicating regulatory changes, ensuring that all findings are recorded and followed up with appropriate stakeholders / teams
- Ensuring that compliance with external regulations is reflected in internal policies, procedures and the control environment
- Lead the review existing controls relating to their effectiveness in mitigating identified risks, identifying gaps in controls, and recommending improvements.
- Maintain and enhance the bank’s control library ensuring ongoing alignment with risk framework, risk appetite and evolving business processes. Drive ownership across business for periodic reviews and updates to maintain relevancy and accuracy.
- Enhance control taxonomy ensuring clear and consistent application across all Risk and Control Assessments (RCSAs).
- Develop new controls or enhance existing ones to address identified risks, including documenting control procedures and ensuring their proper implementation
- Lead the development and execute control testing plans covering manual and automated control testing approaches.
- Conduct control testing for both design and operating effectiveness ensuring controls are effectively designed to mitigate current and emerging risks.
- Manage control remediation activities of ineffective/weak controls and control gaps ensuring timely resolution, retesting and embedding into the control environment with clear action plans and ownership.
- Identify and perform thematic reviews and controls mapping exercise ensuring ongoing mapping of risks and controls supporting effective governance and reporting.
- Embed lessons learned capturing insights from incidents, issues and testing outcomes to drive continuous improvement of the control environment for business.
- Develop and maintain Key Control Indicators (KCIs) to measure effectiveness of critical controls enabling proactive and continuous monitoring of control performance.
- Design and management of risk reporting and metrics providing senior management with oversight of key themes, risks and issues for attention.
- Maintenance of records in the Governance, Risk and Control System
- Collaborate with 2LoD/3LoD functions including operational risk and compliance to ensure ongoing alignment across RCSAs and ongoing monitoring of controls.
- Central oversight and management of Issues and Actions from identification, recording and ongoing monitoring to closure
- Awareness of regulatory principles and regulation changes that are on the horizon and/or that may be of interest.
- Key contributor to the ongoing development of a risk aware culture within the 1LoD.
Requirements
- A natural ability to build strong stakeholder relationships and leverage those relationships to offer appropriate challenge in the risk environment.
- A proactive approach to managing workloads and ‘can do’ attitude, along with ability to use initiative, taking ownership and seeing things through.
- Ability to challenge the status quo, helping us shape risk operations to be the best in class across financial services.
- Proficient in Microsoft Excel/ Google Sheets- strong knowledge of database management and reporting.
- Exposure to working within First or Second line risk or as a risk champion within a business line.
- 3-5 years with a strong background in risk management, RCSAs and risk reporting
- Experience in the management of regulatory compliance and conduct risks regulations e.g Consumer Duty, CONC etc
- A good understanding of risk and control, FCA regulatory environment and Consumer Duty.
- An understanding of risk management frameworks is essential.
- Experience in first line control testing is also a strong advantage.
- IRM qualification would be advantageous.
Benefits
- Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways.
- Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing.”
- Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one.
- A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core.
- Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including:
- Company-enhanced salary sacrifice pension scheme (7% employer contribution)
- Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton.
- 25 days holiday (plus take your public holiday allowance whenever works best for you)
- An extra day’s holiday for your birthday
- Life Insurance at 4x your salary.
- 16 hours of paid volunteering time a year.
- Ability to buy or sell annual leave.
- Generous family-friendly policies.
- Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
- Incentivised refer a friend scheme
- Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
- Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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