Hybrid HR Shared Services Associate

at Stanley Black & Decker, Inc.

• Job title: HR Shared Services Associate
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Medellin, Colombia

About the role

• HR Shared Services Agent supporting key HR processes including employee data management and onboarding. Collaborating across multiple teams and ensuring compliance with company policies.

Responsibilities

• Process a wide array of HR needs including employee inquiries and HR functional processes.
• Create and maintain accurate employee data in the HR system, ensuring compliance with company policies and data integrity standards.
• Support the onboarding process by coordinating new hire documentation and ensuring a smooth transition for new employees.
• Assist with offboarding and termination processes, including final documentation, system updates, and exit interviews as needed.
• Respond to employee inquiries related to HR policies, procedures, and system navigation in a timely and professional manner.
• Document key processes and strive to find ways to optimize and streamline.
• Maintain confidentiality and handle sensitive employee information with discretion.

Requirements

• Bachelor's degree in Human Resources or other related fields.
• 1-2 years of HR experience to include expertise in HR Shared Services or multi-function HR expertise.
• Strong customer service orientation.
• Ability to develop and maintain effective working relationships with a variety of stakeholders.
• Good verbal, interpersonal, and written communication skills necessary to interact with staff at all levels of the organization.
• Experience with continuous improvement methodologies, project management, and process documentation skills.
• Detail Oriented.
• Resilient and able to deal with changing business requirements and challenging situations in a positive and productive manner.
• Demonstrated ability to maintain confidentiality and handle sensitive information.

Benefits

• Competitive salary plus receive entitlements and benefits unique to your country of hire.
• Career Opportunity: Career paths aren’t linear here.
• Learning & Development: Access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university.
• Diverse & Inclusive Culture: Awesome place to work, respecting and embracing differences.
• Purpose-Driven Company: Help continue to make positive changes in local communities through volunteerism, giving back and sustainable business practices.