Hybrid Director, Fund Services Operations

Posted 2 hours ago

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About the role

  • Director of Fund Services Operations managing client onboarding and operational activities at SS&C. Leading a team to enhance operational efficiency in the financial services sector.

Responsibilities

  • Oversee all operational activities associate with new client onboarding
  • Work with internal and external auditors to complete Sarbanes Oxley requests
  • Assist and lead departmental initiatives
  • Attend and contribute to operational, client and regulatory meetings in order to maintain and improve client service
  • Provide coaching, training and leadership as necessary to the Operations team
  • Act as an escalation point and problem solver for the team, ensuring action plans are implemented in case of any service issues
  • Monitor operational Key Performance Indicators and manage improvement plans
  • Develop culture of continuous efficiency improvements resulting in increased capacity

Requirements

  • Bachelor’s degree in Finance or related field or equivalent experience
  • 10+ years’ experience in Transfer Agency or Investor Services or related field (financial services/fund administration, corporate communications, portfolio management or securities analysis)
  • Previous management experience is required
  • Strong knowledge of financial services/mutual funds/hedge funds/private equity funds required
  • Excellent communication skills, including written, listening and presentation abilities
  • Proven ability to work under pressure and meet deadlines
  • Strong organizational and relationship building skills
  • Willingness to travel domestically 25% to 50%

Benefits

  • Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
  • Your Future: 401k Matching Program, Professional Development Reimbursement
  • Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
  • Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
  • Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees
  • Training: Hands-On, Team-Customized, including SS&C University
  • Extra Perks: Discounts on fitness clubs, travel and more!

Job title

Director, Fund Services Operations

Job type

Experience level

Lead

Salary

$100,000 - $170,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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