Salesforce Solutions Intern providing support at Capital Blue Cross. Gaining experience with Agile methodologies and collaborating cross - functionally in a hybrid work environment.
About the role
- Salesforce Architect responsible for configuration, customization, and implementation of Salesforce solutions. Collaborating with business teams to drive continuous improvement in process and technology.
Responsibilities
- Collaborate with business teams to gather requirements and design Salesforce solutions.
- Participate in all phases of the project life cycle: analysis, design, development, testing, and post-production support.
- Maintain and enhance existing Salesforce applications and integrations.
- Create and manage reports, dashboards, workflows, Process Builder flows, Visual Flows, and Communities.
- Handle release management and deployments across sandbox and production environments.
- Manage user testing, including test plans and test cases.
- Maintain process documentation, configuration documents, and user guides.
- Design Salesforce reporting, including Conga solutions.
- Manage and troubleshoot 3rd-party integrations (e.g., Jitterbit).
- Assist with Salesforce data migration using Data Loader and other tools.
- Perform unit testing and participate in UAT.
- Mentor and train state development resources.
- Log, troubleshoot, and resolve system issues.
Requirements
- 3+ years of Salesforce platform development & architecture (Sales Cloud, Service Cloud, Community)
- 3+ years of SFDC design, analysis, configuration, customization, and coding
- 3+ years experience with SFDC data model, data migration, and integration capabilities
- 3+ years experience using Salesforce data tools (Data Loader, Outlook Connector, Jitterbit)
- 3+ years experience working in SCRUM/Agile development environments
Job title
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Experience level
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Degree requirement
No Education Requirement
Tech skills
Location requirements
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