Salesforce Architect responsible for configuration, customization, and implementation of Salesforce solutions. Collaborating with business teams to drive continuous improvement in process and technology.
Responsibilities
Collaborate with business teams to gather requirements and design Salesforce solutions.
Participate in all phases of the project life cycle: analysis, design, development, testing, and post-production support.
Maintain and enhance existing Salesforce applications and integrations.
Create and manage reports, dashboards, workflows, Process Builder flows, Visual Flows, and Communities.
Handle release management and deployments across sandbox and production environments.
Manage user testing, including test plans and test cases.
Maintain process documentation, configuration documents, and user guides.
Design Salesforce reporting, including Conga solutions.
Manage and troubleshoot 3rd-party integrations (e.g., Jitterbit).
Assist with Salesforce data migration using Data Loader and other tools.
Perform unit testing and participate in UAT.
Mentor and train state development resources.
Log, troubleshoot, and resolve system issues.
Requirements
3+ years of Salesforce platform development & architecture (Sales Cloud, Service Cloud, Community)
3+ years of SFDC design, analysis, configuration, customization, and coding
3+ years experience with SFDC data model, data migration, and integration capabilities
3+ years experience using Salesforce data tools (Data Loader, Outlook Connector, Jitterbit)
3+ years experience working in SCRUM/Agile development environments
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