Manager of Sales Operations focused on improving Spotify Ads’ sales productivity and operational efficiency. Leading commissions operations while collaborating with Sales, Finance, and Operations teams.
Responsibilities
Own the monthly and quarterly commissions cycle for Sales and Sales Support teams.
Analyze attainment and commission trends to deliver actionable insights and recommendations to leadership.
Act as the primary business owner for our commissions platform.
Develop, document, and refine policies and processes to improve efficiency, transparency, and scalability of the commissions cycle.
Support and contribute to the design and evolution of commissions strategic initiatives.
Independently lead and drive commissions-related initiatives across Sales, Finance, RevOps, Sales Compensation, and Operations teams.
Requirements
5+ years of experience in Sales Operations or Revenue Operations with direct, hands-on experience in Sales Commissions or incentive-compensation processes.
Familiar and comfortable with month-end and quarter-end commissions cycles, including managing data inputs, resolving discrepancies, and partnering with cross-functional teams.
Adept in commissions or incentive-compensation platforms and comfortable working with complex datasets; experience partnering with system vendors or managing platform functionality is a plus.
Strong analytical skills—both quantitative and qualitative—with the ability to interpret data, identify trends, and deliver clear, actionable insights.
Extremely detail-oriented and skilled at identifying errors, validating data, and building audit frameworks.
Strong proficiency in Microsoft Excel/Google Sheets; familiarity with Salesforce, SQL, or BigQuery is a plus.
Demonstrated ability to maintain objectivity and discretion with confidential information.
Highly organized, able to manage multiple priorities, and proactive in solving ambiguous problems independently.
Proven track record of working cross-functionally and influencing stakeholders at various levels, with the ability to lead programs and drive alignment across teams.
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