Hybrid Manager, Sales Operations – Commissions

at Spotify

• Job title: Manager, Sales Operations – Commissions
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $115,700 - $165,286 per year
• Degree requirement: Bachelor's Degree
• Tech skills: BigQuery, SQL
• Location requirements: Hybrid, New York City, United States

About the role

• Manager of Sales Operations focused on improving Spotify Ads’ sales productivity and operational efficiency. Leading commissions operations while collaborating with Sales, Finance, and Operations teams.

Responsibilities

• Own the monthly and quarterly commissions cycle for Sales and Sales Support teams.
• Analyze attainment and commission trends to deliver actionable insights and recommendations to leadership.
• Act as the primary business owner for our commissions platform.
• Develop, document, and refine policies and processes to improve efficiency, transparency, and scalability of the commissions cycle.
• Support and contribute to the design and evolution of commissions strategic initiatives.
• Independently lead and drive commissions-related initiatives across Sales, Finance, RevOps, Sales Compensation, and Operations teams.

Requirements

• 5+ years of experience in Sales Operations or Revenue Operations with direct, hands-on experience in Sales Commissions or incentive-compensation processes.
• Familiar and comfortable with month-end and quarter-end commissions cycles, including managing data inputs, resolving discrepancies, and partnering with cross-functional teams.
• Adept in commissions or incentive-compensation platforms and comfortable working with complex datasets; experience partnering with system vendors or managing platform functionality is a plus.
• Strong analytical skills—both quantitative and qualitative—with the ability to interpret data, identify trends, and deliver clear, actionable insights.
• Extremely detail-oriented and skilled at identifying errors, validating data, and building audit frameworks.
• Strong proficiency in Microsoft Excel/Google Sheets; familiarity with Salesforce, SQL, or BigQuery is a plus.
• Demonstrated ability to maintain objectivity and discretion with confidential information.
• Highly organized, able to manage multiple priorities, and proactive in solving ambiguous problems independently.
• Proven track record of working cross-functionally and influencing stakeholders at various levels, with the ability to lead programs and drive alignment across teams.

Benefits

• health insurance
• six month paid parental leave
• 401(k) retirement plan
• monthly meal allowance
• 23 paid days off
• 13 paid flexible holidays