Product Owner responsible for HRSD within a global company. Managing product roadmap and leading implementation projects in different regions.
About the role
- People Services Specialist (HR) providing knowledgeable advice and administrative support for the employee lifecycle in a global HR environment. Collaborating with internal stakeholders and supporting HR processes for employee experience improvement.
Responsibilities
- Responding to UK, Ireland and Guernsey Country queries (‘tickets’) raised in Service Now (internal HR case management system) by employees within the agreed Service Level Agreements.
- Approving data requests in Workday (HR system) as required including absence, job changes, global mobility moves etc. and complete required documentation in collaboration with the employee and Regional People Partner.
- Carrying out the end to end lifecycle processes for employees in conjunction with internal stakeholder and People Services team (onboarding, contracts and amendments; probation renewals, offboarding etc.).
- Building knowledge and understanding of HR policies, practices and procedures including employee benefits and assist in maintaining Quick Reference Guides (QRG’s) in our internal library.
- Liaising with our Benefits and Payroll teams to ensure data is accurately reflected for benefits and payroll administration.
- Maintaining electronic employee files.
- Supporting on ad-hoc projects.
Requirements
- Strong HR Administrator with at least 2 years’ experience who may have worked previously within an HR/People Services environment ideally within a global organization.
- Experience of supporting the UK is preferred.
- Additional EMEA locations experience would be an advantage.
- Experience of People Services processes would be an advantage.
- Experience of Workday and / or Service Now preferred but not essential.
- Excellent organisation and administration skills.
- Fluent English (written and spoken).
Benefits
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
Job title
Job type
Experience level
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Not specified
Degree requirement
Location requirements
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