Tier 2 Team Leader managing complex employee lifecycle processes at HARMAN. Leading a team of specialists for high - quality HR service delivery across the region.
About the role
- Product Owner responsible for HRSD within a global company. Managing product roadmap and leading implementation projects in different regions.
Responsibilities
- Serve as the product owner for HRSD within the organization;
- Define and manage the solution roadmap;
- Prioritize and manage the backlog of improvements and requests;
- Ensure system governance (processes, access, standards and quality);
- Identify opportunities for continuous improvement and HR process automation;
- Lead change management and tool adoption initiatives;
- Act as the focal point between business areas, IT and vendors;
- Lead HRSD implementation and rollout projects across different regions;
- Coordinate global and local stakeholders;
- Manage schedules, scope, risks and budget;
- Ensure deliveries meet deadlines, cost and quality expectations;
- Oversee external partners and technical teams;
- Develop communication and training plans.
Requirements
- Education: bachelor’s degree in Business Administration, Human Resources Management, Economics, Industrial Engineering or related fields;
- Advanced/Fluent English;
- Solid experience as a Product Owner, Business Analyst or similar role;
- Experience in project management (preferably in global environments);
- Strong knowledge of ServiceNow (HRSD) and HR processes (HR Operations, Employee Services, etc.);
- Strong backlog prioritization and management skills;
- Experience with agile methodologies (Scrum, Kanban);
- Excellent communication and stakeholder management skills;
- Nice to have: experience with HRSD implementations;
- Certifications in ServiceNow, Agile or Project Management (PMP, Scrum, etc.);
- Experience in multinational environments;
- Knowledge of SAP SuccessFactors;
- Experience in the industrial/manufacturing sector;
- Availability for immediate start.
Benefits
- Salary and benefits aligned with market trends for companies of our size and segment, including health insurance, bonus and meal card;
- Benefits focused on wellbeing and work-life balance – such as extended maternity and paternity leave, emotional support (employee assistance), Gympass, among others.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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