Sales professional promoting Lundbeck's psychiatry portfolio, executing sales strategies based on clinical knowledge and market complexities.
About the role
- Contributor Account Management Specialist handling research content, client services, and project management. Collaborating with internal and external stakeholders for effective onboarding and troubleshooting.
Responsibilities
- Ensure that all Contributor Research content is being processed and tagged correctly
- Closely monitor of research upload and processing to the platform, variety of day-to-day QA activities
- Work closely with both internal and external stakeholders to coordinate smooth onboarding, troubleshooting, research content-related testing, research access issues and projects
- Analyze the client’s research access to help and grow our research business
- Identify entitlement issues for our clients
- Serves as the primary support contact for our research contributors as well as for SPGMI clients’ queries about Investment Research content and functionalities
Requirements
- 2-3 years of experience in customer services (experience working with global clients is a plus)
- Excellent communication and relationship building skills, both verbal and written
- Ability to multi-task, prioritize and work on team-based projects, as well as work independently within shifting priorities (US or Europe hours)
- High integrity, accountability and personal responsibility
- Good time management and attention to detail
- Strong analytical skills; workable understanding of MS Excel and databases is preferred
- Fluency and eloquence in English is mandatory. Additional language skills are a plus
Benefits
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in-class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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