Sales professional promoting Lundbeck's psychiatry portfolio, executing sales strategies based on clinical knowledge and market complexities.
About the role
- Account Manager enhancing client engagement and retention for the LiquidityBook product at FactSet. Driving customer success strategies and cultivating relationships to exceed client expectations.
Responsibilities
- Embrace and promote a customer-first culture as an Account Manager on the LiquidityBook team
- Develop and execute customer success strategies, analyze support data to identify trends
- Lead Quarterly Business Review (QBR) meetings with clients, capturing comprehensive notes and actionable feedback
- Implement process or configuration improvements tailored to individual client environments
- Act as an escalation point for complex client issues, coordinating with internal teams for solutions
- Monitor and report on key performance indicators (KPIs) and health metrics for accounts
- Foster a feedback loop between clients and the Front-office Product teams
- Cultivate strong relationships with key contacts at each client organization
Requirements
- 5+ years in a client service role focused on front-office trading workflows
- Meticulous attention to detail in client meeting documentation
- Deep understanding of customer expectations and a passion for building long-term relationships
- Ability to positively influence client retention by aligning product knowledge to client objectives
- Interest or experience in sales, retention, and business growth
- Exceptional interpersonal and relationship-building skills
- Strong organizational and project management abilities
- Outstanding verbal and written communication
- Creative problem-solver with a track record of delivering results
- Bachelor's Degree in related field
Benefits
- Health, life, and disability insurance
- Retirement savings plans
- Discounted employee stock purchase program
- Paid time off for holidays
- Family leave
- Company-wide wellness days
- Flexible work accommodations
- Career progression planning
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Account Manager specializing in the cyber security industry for driving revenue growth through key client relationships and tailored solutions. Responsibilities include client retention, contract negotiation, and market intelligence.
Key Account Manager overseeing strategic engagements with healthcare systems for Guardant Health’s oncology solutions. Collaborating across teams to drive business development and account management.
Associate Surgical Account Manager focusing on cardiac solutions for leading medical device company. Collaborating with sales and clinical teams to improve heart recovery outcomes in multiple US states.
HR Business Partner Manager for Campari Group enhancing talent and business performance in Brazil. Leveraging HR expertise in Commercial, Trade, and Marketing teams and fostering a culture of excellence.
undefined
Working Student supporting Partner Management team to acquire and qualify new partners at SYNCPILOT. Involves team collaboration and coordination of partner onboarding processes.
Senior Account Manager representing sales interests in project core team. Engaging with customers like Daimler and Porsche in automotive sector from Sindelfingen, Germany.
Contributor Account Management Specialist handling research content, client services, and project management. Collaborating with internal and external stakeholders for effective onboarding and troubleshooting.
Account Manager driving customer experience and revenue growth for Brillio's Organizational Management clients. Establishing relationships with Fortune 1000 customers in a hybrid workplace.