Lead Customer Centric Service & UX Designer at Capita driving service design strategy and UX practices. Focusing on AI - enabled services and user - centered design principles in public sector environments.
About the role
- Senior User Experience Designer at S&P Global collaborating with teams to enhance user experience in financial services. Delivering visualizations and documentation based on client needs and business scenarios.
Responsibilities
- Work closely with Product, Operations, and Technology teams
- Deliver visualizations and key requirements documentation based on defined timelines
- Examine and evaluate complex business scenarios
- Assess client needs and collaborate across internal teams and with the client
Requirements
- 6+ years of experience or equivalent expertise in user experience design
- Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes using Figma
- Demonstrated experience in inclusive design and accessibility guidelines
- Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience
- Advanced technical literacy, including an advanced understanding of client-side technologies, APIs, microservices, and technology stack components
Benefits
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
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