Product Designer focusing on designing AI - backed customer support experiences at Assembled. Collaborating with product managers and engineers to innovate on support operations.
About the role
- Graphic & UX Designer at TickPick creating digital design assets across marketing and product. Collaborating with teams and using AI tools for design execution and production.
Responsibilities
- Collaborate with cross-functional teams to ship thoughtful, brand-consistent work that supports measurable business goals.
- Translate creative briefs into thoughtful, brand-aligned design assets across campaigns, landing pages, product visuals, and internal initiatives.
- Create a wide range of digital assets that support Growth, Marketing, Product, and Partnerships.
- Use AI tools as part of your daily workflow to accelerate ideation, generate variations, and improve production speed.
- Produce motion and video assets that enhance storytelling across digital experiences.
- Prepare production-ready assets and maintain high quality standards across formats.
Requirements
- 2–4 years experience in graphic design, digital design, UX support, or a hybrid creative role
- Strong visual fundamentals with attention to typography, layout, and brand consistency
- Comfortable working across multiple project types simultaneously
- AI-native mindset - you actively use AI tools to speed up workflows, expand ideation, and improve execution
- Strong collaborator who communicates clearly with designers, marketers, PMs, and engineers
- Motion/video skills are a strong plus
- Ownership mentality - you take responsibility for outcomes, not just deliverables
- Curious and growth-oriented - you want to become a stronger, more strategic designer over time
- Experience with modern design tools such as Figma (required), Adobe Creative Suite, and motion tools like After Effects
- Portfolio required demonstrating strong visual craft across digital work.
Benefits
- A hybrid in-office approach, enabling remote work a portion of each week
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan Contribution (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Holidays)
- Family Leave (Maternity, Paternity)
- Training & Development
- $100 Monthly Stipend to Attend Live Events
- Employee Outings
- Free Lunch & Snacks
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