Hybrid Senior Product Designer

at Blink - The Frontline Experts

• Job title: Senior Product Designer
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Boston, United States

About the role

• Product Designer designing mobile-first B2B SaaS solutions for frontline workers and enterprise integrations at Blink. Collaborating with teams to enhance user experience and product accessibility.

Responsibilities

• What You'll Own
• **End-to-End Product Design**: Own the design process from early discovery and concept exploration through to detailed UI specs and developer handoff.
• **User Research & Discovery:** Get your hands dirty with research — running customer interviews, contextual inquiries, and usability testing to ground every design decision in real user needs.
• **Pre-Sales Design Support:** Partner with the PM and sales team to bring product concepts to life quickly — creating high-fidelity prototypes, interactive demos, and visual mockups that help win complex enterprise deals.
• **Design System Stewardship:** Be a guardian and contributor to Blink's design system, ensuring consistency across mobile and web while evolving components to meet the needs of new product areas.
• **Squad Collaboration**: Work as an embedded member of the squad alongside engineering and product management, participating in sprint ceremonies, design reviews, and daily decision-making.
• **Cross-Platform Excellence**: Design mobile-first experiences that work for frontline workers in challenging environments (low connectivity, shared devices, varied literacy levels) while also delivering polished desktop experiences for admins and integrators.

Requirements

• What You Bring
• **5+ years of product design experience** with a strong portfolio demonstrating end-to-end ownership of B2B SaaS products — ideally in HR tech, employee experience, internal comms, or enterprise platforms.
• **Mobile-first design expertise**. You think natively in mobile patterns and understand the constraints and opportunities of designing for frontline, non-desk workers.
• **Research-driven mindset.** You're comfortable planning and running user research, synthesising findings, and advocating for users in product discussions.
• **Design tool proficiency.** Expert in Figma (our primary tool) with strong prototyping skills. You can spin up interactive prototypes quickly when the sales team needs them yesterday.
• **Systems thinking.** You understand how to design for complex integration workflows, data flows, and admin configurations without losing sight of the end-user experience.
• **Communication skills**. You can articulate design rationale to engineers, PMs, and stakeholders. You present work confidently and take feedback constructively.
• **Squad-player mentality. **You thrive in a collaborative, fast-paced squad environment. You enjoy the back-and-forth with PMs and engineers and see development as a team sport.
• Nice to Have
• **Experience designing for enterprise integration** UIs (configuration screens, data mapping, sync status dashboards).
• **Familiarity with front-end technologies** (HTML, CSS, JavaScript) — enough to have productive conversations with engineers and understand implementation trade-offs.
• **Experience supporting pre-sales processes**, including rapid prototyping for RFPs and customer demos.
• **Knowledge of accessibility standards** (WCAG) and inclusive design practices.
• **Experience working in a scaling startup environment** where you've had to balance speed with quality.

Benefits

• 💚 Why Blink?You will have the opportunity to be part of something impactful, large-scale, and meaningful. Most importantly, you’ll work for a company with a strong purpose, with an ambitious and supportive team embarking on a journey most start-ups can only dream of!
• **Benefits include:**
• A competitive salary.
• Generous equity allocations with significant upside potential.
• 20 day's leave + public holidays.
• 401(k) A generous plan to help you save for a bright future.
• Private health insurance- we'll pay for your medical, dental, and vision coverage.
• Enhanced parental leave.
• Additional time off between Christmas and New Year.
• The ability for you to grow, learn and solve a variety of challenges, working in a supportive environment with smart, talented people.
• Social events (lunches, breakfasts, nights out).