Applications Analyst supporting application implementations and maintenance activities for INTEGRIS Health. Collaborating with IT Vendor Relations team to enhance caregiver support in Oklahoma City.
About the role
- Senior ServiceNow Developer at S&P Global designing and configuring ServiceNow applications. Collaborating to enhance HR service delivery and automate processes using best practices.
Responsibilities
- Design, configure, and customize ServiceNow applications using Business Rules, Script Includes, Client Scripts, UI Policies, and Catalog UI Scripts.
- Utilize Flow Designer and Workflow Editor for automation and process orchestration.
- Develop Scoped Applications and reusable components that follow ServiceNow best practices.
- Maintain system performance, query optimization, and efficient script execution.
- Build role-based access (ACLs) for HR data privacy and security.
- Implement and enhance HR Case Management, HR Knowledge, HR Lifecycle Events, and Employee Document Management.
- Configure HR Profiles, HR Templates, and Case Forms to match HR processes (onboarding, offboarding, payroll, leave, benefits, etc.).
- Build HR Service Catalog items with guided forms, approval flows, and fulfillment tasks.
- Implement document generation and e-signature integrations (DocuSign, Adobe Sign).
- Configure and extend Agent Chat for HR service delivery, enabling seamless live HR interactions.
Requirements
- Bachelor's degree in computer science, Information Systems, or Engineering, or equivalent work experience.
- 5-7 years’ experience in ServiceNow configuration, development, and management.
- Hands-on experience launching and managing multiple HRSD, Integration services.
- Strong ServiceNow development and scripting skills, particularly in JavaScript.
- Experience using the ServiceNow Glide JavaScript libraries.
- Experience with custom layouts using AngularJS.
- Proven ability to work independently and as part of a team in a fast-paced, dynamic environment.
- Familiarity with Agile development methodologies and practices.
- Mandatory Certifications: CSA & CAD
- Certifications like ITIL or CIS-ITSM will be a plus point.
Benefits
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
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