Hybrid People Ops Generalist – Korea

at Speak

• Job title: People Ops Generalist – Korea
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Seoul, South Korea

About the role

• People Ops Generalist managing employee lifecycle operations and compliance across Korea, Japan and Taiwan. Improving workflows and documentation while partnering with global teams.

Responsibilities

• Run the full FTE lifecycle across KR, JP, and TW: onboarding, contracts, probation, offboarding, HRIS, and more - maintaining accurate employee data across the three entities with by conducting audits and resolving gaps
• Track multi-market compliance across the region: flag regulatory changes with a recommended action, and keep the handbook up-to-date
• Be the go-to resource for employees across the region on lifecycle and People Ops questions
• Partner closely with the Global People Ops team to keep global processes aligned while reflecting local nuance across APAC markets
• Map existing workflows across the three markets, identify where they break or slow down, and propose improvements together with the team
• Help build and maintain the APAC People Ops SOP and playbook library. The team sets direction together; you build, document, and keep them current
• Help design and implement workflow improvements using AI and automation (contract generation, onboarding triggers, data entry, intake systems) to reduce manual load and increase team capacity
• Collect feedback from employees and partner teams to make sure improvements focus on areas that drive the most impact

Requirements

• 4~6 years of experience in people operations, HR, or related field
• You break down ambiguous problems, build a plan, and see it through. You manage projects, not just tasks
• You're a strong communicator with high EQ. You navigate sensitive conversations, align multiple stakeholders, and adapt your style to the audience
• You prioritize well and make trade-offs confidently, especially when resources are limited and everything feels urgent
• People trust you with sensitive information and know you'll follow through
• You're curious about AI and automation, and you pick up new tools quickly
• You can operate without clear direction in a fast-moving environment
• You're comfortable communicating in English for day-to-day collaboration and basic business writing, as you'll work closely with our global team
• You're based in Seoul and available for hybrid in-office work

Benefits

• Administer local & market-specific benefits and perks (e.g., health checkups, insurance enrollment, local perks)
• Help run People programs operationally: engagement surveys, performance review cycles, and other recurring processes