Workforce Manager in a global accounting firm optimizing resource allocation and workforce planning. Leading initiatives for team capability and employee experience in a hybrid setup.
About the role
- Cluster Manager overseeing regions and leading multi-site teams in delivering exceptional hearing care solutions. Supporting clinical excellence while driving operational performance across clinics.
Responsibilities
- Lead and inspire multi-site teams to deliver outstanding customer experiences
- Support and develop colleagues through coaching, mentoring, and performance reviews
- Drive operational and commercial performance across all clinics
- Work clinically three days per week to support delivery and role model clinical standards
- Collaborate with Regional and Support Office teams to deliver business priorities
- Promote a culture of continuous improvement and high performance
- Champion the values of Boots Hearingcare across your cluster
Requirements
- Minimum of 5 years post-qualification experience in hearing care.
- Proven track record of exceeding commercial targets.
- Strong leadership and people management skills (multi-site experience desirable).
- Excellent communication and collaboration skills.
- A passion for delivering outstanding customer care and operational excellence.
Benefits
- Car Allowance : Enjoy a car allowance of £5064 pro rata in addition to your basic salary to support your commuting needs.
- Competitive Salary : DOE + Car Allowance and Monthly bonus
- Boots Discount Card : Receive exclusive discounts on a wide range of products at Boots stores.
- Free hearing aids if you need them as an employee!
- Free Flu Vaccine : Stay healthy with free flu vaccines available at Boots Pharmacies & Discounted for family members.
- Pension Scheme : Secure your future with our comprehensive pension scheme.
- Flexible Benefit Box : Access our flexible benefit box to tailor benefits to suit your individual needs.
- Life Assurance Cover : Gain peace of mind with life assurance cover.
- Long Service Awards : Be recognised for your dedication with long service awards.
- Generous Annual Leave : Start with 25 days of annual leave, increasing with length of service to a maximum of 30 days, plus bank holidays.
- Telus : Access Telus, a confidential support network offering help and advice on matters both in and outside of work.
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