Cluster Manager overseeing regions and leading multi-site teams in delivering exceptional hearing care solutions. Supporting clinical excellence while driving operational performance across clinics.
Responsibilities
Lead and inspire multi-site teams to deliver outstanding customer experiences
Support and develop colleagues through coaching, mentoring, and performance reviews
Drive operational and commercial performance across all clinics
Work clinically three days per week to support delivery and role model clinical standards
Collaborate with Regional and Support Office teams to deliver business priorities
Promote a culture of continuous improvement and high performance
Champion the values of Boots Hearingcare across your cluster
Requirements
Minimum of 5 years post-qualification experience in hearing care.
Proven track record of exceeding commercial targets.
Strong leadership and people management skills (multi-site experience desirable).
Excellent communication and collaboration skills.
A passion for delivering outstanding customer care and operational excellence.
Benefits
Car Allowance : Enjoy a car allowance of £5064 pro rata in addition to your basic salary to support your commuting needs.
Competitive Salary : DOE + Car Allowance and Monthly bonus
Boots Discount Card : Receive exclusive discounts on a wide range of products at Boots stores.
Free hearing aids if you need them as an employee!
Free Flu Vaccine : Stay healthy with free flu vaccines available at Boots Pharmacies & Discounted for family members.
Pension Scheme : Secure your future with our comprehensive pension scheme.
Flexible Benefit Box : Access our flexible benefit box to tailor benefits to suit your individual needs.
Life Assurance Cover : Gain peace of mind with life assurance cover.
Long Service Awards : Be recognised for your dedication with long service awards.
Generous Annual Leave : Start with 25 days of annual leave, increasing with length of service to a maximum of 30 days, plus bank holidays.
Telus : Access Telus, a confidential support network offering help and advice on matters both in and outside of work.
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