Onsite Project Leader

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About the role

  • Project Leader facilitating team activities at SONDA Technology in Brasília. Ensuring quality service delivery and managing a technical team within a collaborative environment.

Responsibilities

  • Serve as the primary point of contact between the client and SONDA regarding the activities performed.
  • Act as a facilitator within the team.
  • Responsible for ensuring the smooth operation of the team's work processes: maintain control of processes and activities, monitor the quality of services delivered, and perform planning and control of service execution.
  • Manage the contracted technical team, providing instructions, guidance and standards for task execution.
  • Propose changes to routines and technical procedures aimed at cost optimization, rationalization, innovation, and process improvement.
  • Ensure the security of all information to which you have access.
  • Deliver incident reports as established by the client.

Requirements

  • Bachelor's degree in IT (or equivalent).
  • Experience in team management.
  • Knowledge of ITIL.

Benefits

  • Flexible work arrangements promoting work-life balance.
  • Professional development and continuous growth of your skills, aligned with your interests.
  • A collaborative, diverse and innovative environment that encourages teamwork.
  • SONDA Academy: a learning platform designed to maximize your professional development.
  • Hybrid work.
  • SONDA Wellness: a program designed to support your personal and professional balance, offering initiatives focused on your physical, mental, and social well-being.

Job title

Project Leader

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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