Principal Product Support Engineer at Hewlett Packard Enterprise resolving complex technical issues for federal customers in Private Cloud environments. Leading troubleshooting and collaboration with engineering teams for product enhancements.
About the role
- Technical Support role providing assistance in microinformatica at SONDA. In-person work at Niterói with opportunities for personal and professional development.
Responsibilities
- Provide technical support for microcomputer environments (PC support)
- Technical support
Requirements
- Experience with operating systems: Windows 10/11, macOS.
- Experience performing maintenance on IT equipment (hardware, software, operating systems), mobile telephony, and video conferencing.
- Technical diploma or higher education, in progress or completed.
Benefits
- Flexible working arrangements that promote a balance between your personal and professional life.
- Professional development and continuous growth of your skills, aligned with your interests.
- A collaborative, diverse, and innovative environment that encourages teamwork.
- SONDA Academy: a learning platform designed to maximize your professional development.
- Hybrid work.
- SONDA Wellness: a program that supports work-life balance through initiatives focused on your physical, mental, and social well-being.
- Diversity
- Inclusion = Innovation and collaboration
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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