Director of Warranty managing warranty organization across SOLV Energy's utility scale solar, battery storage and high voltage projects. Ensuring warranty obligations under contracts and developing execution model with teams.
Responsibilities
Develop and implement a national warranty execution strategy aligned with asset performance, operational efficiency, and financial objectives.
Design, Build, & lead self-perform warranty teams capable of supporting field investigations, documentation, and coordination of warranty claims.
Coordinate and utilize internal O&M teams to complete warranty claims for efficiency, cost reduction, and quick resolution to improve customer satisfaction.
Establish and manage a hybrid delivery model that balances internal self-perform capabilities with specialized subcontractors and service providers.
Define standard warranty policies, standards, and performance metrics across regions and business units.
Lead the team which serves as the primary point of coordination for warranty activities across PV, Energy Infrastructure (BESS, HV, Transmission), and TST projects.
Lead, mentor, and develop a geographically distributed high-performing warranty team capable of working collaboratively across the organization with clear roles, accountability, and career development paths.
Partner with senior leaders to align warranty execution priorities with operational and customer objectives.
Oversee end-to-end warranty lifecycle management, including identification, validation, documentation, submission, coordination, negotiation, recovery, and close-out of claims.
Drive consistent, repeatable processes across regions to ensure timely, accurate, and maximized warranty recoveries.
Requirements
Minimum of 10+ years of experience in warranty management, construction management, contract administration, or a related role within EPC, energy, or infrastructure industries.
Demonstrated experience managing warranty obligations for large, complex projects.
Strong understanding of EPC contracts and warranty-related contractual responsibilities.
Proven leadership experience managing geographically diverse teams and working cross-functionally with multiple business units.
Experience managing subcontractors and third-party service providers.
Strong organizational skills with the ability to manage multiple priorities and complex issues.
Excellent communication, negotiation, and problem-solving skills.
Financial acumen with experience creating and managing budgets.
Proven experience leading enterprise-scale warranty programs with material financial impact.
Benefits
Employees (and their families) are eligible for medical, dental, vision, basic life and disability insurance.
Employees can enroll in our company’s 401(k) plan.
Employees are provided vacation, sick and holiday pay.
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