Manager of Service Operations at Mindray North America, leading customer - focused service processes. Overseeing service workflows and team performance within a healthcare technology environment.
About the role
- Operational Excellence Expert leading manufacturing initiatives at Solenis, enhancing efficiency and driving continuous improvement across Europe. Requires extensive manufacturing experience and a growth-oriented mindset.
Responsibilities
- Lead and deliver manufacturing-focused operational excellence initiatives across European production sites.
- Drive cost-out, productivity, quality, and efficiency improvements using Lean, Six Sigma, and CI methodologies.
- Act as a hands-on change agent, embedding OPEX thinking into daily operations.
- Design and facilitate Kaizen events, value stream mapping, and structured improvement workshops.
- Coach and train teams at all levels in CI tools, problem-solving, and standard work.
- Build a sustainable continuous improvement culture with strong local ownership.
- Support the deployment of standard work, 5S, and performance management routines across sites.
- Leverage data, dashboards, and digital manufacturing tools to track progress and validate savings.
- Partner closely with site leadership to ensure improvements are embedded and sustained.
- Operate across multiple countries and cultures, working with shop-floor teams, plant leadership, and senior stakeholders.
- Clearly articulate the value of operational excellence to diverse audiences.
Requirements
- 5+ years’ experience in a manufacturing environment
- Strong exposure to operational excellence or continuous improvement
- Background in chemical manufacturing, FMCG, or high-speed / B2C-oriented manufacturing environments
- Proven experience leading workshops, improvement initiatives, and change programmes in live operations
- Strong Lean / CI foundation (Lean Six Sigma certification is an advantage)
- High-energy, credible presence with the ability to influence without authority
- Comfortable working cross-functionally and cross-culturally across Europe
- Ambitious, growth-oriented mindset with potential to progress into future operations, supply chain, or site leadership roles
- Willingness to travel across Europe (approximately 20%)
Benefits
- Competitive compensation package
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) plan
- Professional growth and development opportunities
- Hybrid working flexibility
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
TS
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