Hybrid Account Director, Modern Infrastructure

at Softchoice

• Job title: Account Director, Modern Infrastructure
• Job type: Full Time
• Experience level: Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: AWS, Azure
• Location requirements: Hybrid, Toronto, Canada

About the role

• Account Director for modern infrastructure at Softchoice fostering clients' infrastructure modernization. Collaborating with clients on advanced hybrid infrastructure solutions and driving sales growth.

Responsibilities

• Guide our clients through modernizing their infrastructure.
• Develop hybrid infrastructure solutions and services that encompass a mix of data centers, networks, public clouds, professional services, and managed services.
• Leverage the Challenger sales methodology and knowledge-based sales processes, along with current trends and techniques, to tailor solutions to clients’ needs and business objectives.
• Collaborate with regional sales teams to develop and implement strategies to create new sales opportunities within targeted accounts.
• Develop and maintain market penetration and account management plans for assigned accounts.
• Act as the quarterback — from assessing client needs to closing contracts and promoting diversification.
• Engage pre-sales and internal support teams to deliver exceptional end-to-end service.
• Cultivate strategic relationships with key hybrid infrastructure partners and vendors.

Requirements

• Professional experience in infrastructure modernization: More than 10 years’ experience selling IT solutions in a pure sales or technical pre-sales role.
• Extensive experience aligning business outcomes and projects with technical requirements.
• Proven track record identifying and creating sales opportunities in legacy infrastructure areas such as compute, storage, and networking within data center environments.
• Deep knowledge of Cisco product lines and solutions that address modern infrastructure needs.
• Strong expertise in data center architectures, hybrid cloud, and public cloud, with hands-on experience in Azure, AWS, Google Cloud, and managed services.
• Excellent ability to build relationships and engage with client decision-makers involved in infrastructure modernization efforts.
• Demonstrated capability to manage relationships at all levels of an organization and to effectively mobilize stakeholders to achieve desired outcomes.
• Excellent communication skills, particularly in conveying complex concepts related to modern infrastructure.
• Proven demand-generation skills focused on proactive selling rather than simply responding to existing demand.
• A successful track record of growing sales for managed services and professional services offerings.
• Creative and strategic thinker with a customer-centric service approach.
• Willingness and ability to travel frequently within a designated sales district, up to 25% of the time.
• English fluency is required for this role, as the candidate will collaborate daily with English-only colleagues and clients outside Quebec.

Benefits

• A high-performance culture: At Softchoice, we are committed to achieving our goals and focused on the success of our clients and colleagues.
• Flexibility: Structure your workdays to fit your needs.
• An award-winning workplace: Softchoice has been recognized as a Best Workplace for 19 consecutive years.
• An inclusive culture: We are committed to creating an inclusive environment where everyone can be authentic.
• Competitive benefits: Access competitive benefits starting on day one.