Hybrid Senior Account Manager

at Socially Powerful

• Job title: Senior Account Manager
• Job type: Full Time
• Experience level: Senior
• Salary: $75,000 - $130,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, New York City, United States

About the role

• Senior Account Manager at Socially Powerful leading influencer marketing campaigns for high-profile clients. Collaborate across teams to deliver impactful strategies and manage client relationships in a fast-paced environment.

Responsibilities

• Responding to client briefs, coordinating members of the accounts team to develop bold and effective creatives that are informed by competitive and consumer trends to help achieve clients’ campaign objectives.
• Writing clear and impactful proposals and crafting persuasive pitches to bring to life our strategy, creatives, and recommendations.
• Building a rapport with clients to gain a thorough understanding of their business and objectives, translating this into a client briefing form and ensuring that all requirements are reflected in influencer selection and throughout the content creation process.
• Oversight of multiple campaigns simultaneously, liaising with your campaign teams constantly to stay up to date on the progress of each campaign and flagging any concerns or potential issues to the team as soon as possible, alongside suggested solutions.
• Sharing clear and thorough updates and reporting with clients regularly over email, phone calls and face-to-face meetings, while providing recommendations and expertise at every stage of the campaign.
• Presenting clearly and confidently to key stakeholders in pitches, kick-off meetings and post campaign analysis meetings.
• Involvement in new business representing account management as part of the pitch team.
• Continual forward-thinking and proactive ideation of additional activity that Socially Powerful could propose to clients, based on a detailed knowledge of their business, objectives and upcoming focuses.
• Building strong relationships with your clients and proactively unlocking routes to grow the accounts you lead.
• Acting as a mentor and manager for junior team members, facilitating their learning and development, aiding their professional growth into well rounded marketeers.

Requirements

• 3-5 years of experience working for a brand or in a client servicing role at an agency, dealing with high-profile clients.
• Genuine passion for influencer and social media marketing
• Experience upselling ideas to clients, and ability to present confidently to stakeholders at all levels, to ultimately grow accounts.
• Exceptional organisation and ability to independently manage multiple campaigns to an extremely high standard, in a fast-paced environment, while always maintaining an eye for detail.
• Ability to stay calm under pressure and deal with problems in a logical and efficient way.
• Excellent communication skills and the ability to tailor communication and build relationships with stakeholders at all levels, both internally and externally.
• Experience in all agency meetings and collaborating with different types of agencies.
• Demonstrable experience delegating and prioritising an ever-changing workload.
• Demonstrable experience as a project lead on sizable client accounts, coordinating members of the Accounts, Planning and Strategy teams to deliver impactful campaigns.
• Experience as a line manager with a proven track record in developing less experienced members of your team.

Benefits

• 14 days paid vacation, plus an additional day for your birthday
• Health, dental and vision insurance
• 401(k) Retirement Plan