Hybrid Head of Creative Strategy

Posted 13 hours ago

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About the role

  • Head of Creative Strategy leading a senior management team at Hambi Media, UK's largest performance creative agency. Responsible for operational excellence and department performance.

Responsibilities

  • Lead and line-manage a team of Creative Leads, Senior Creative Strategists, and Creative Strategists - setting the bar for performance, accountability, and professional standards across the department
  • Develop senior strategists and creative leads into confident, autonomous leaders - coaching them through difficult conversations, client escalations, strategic thinking, and team management
  • Partner with the Head of Creative Strategy on department direction: you bring the leadership and operational excellence; she brings the creative strategy domain expertise
  • Own the people strategy for the department: performance management, progression frameworks, capacity planning, and succession
  • Build and maintain a department culture of ownership, curiosity, and relentless improvement - one where the team is motivated, stretched, and proud to work
  • Set and enforce quality standards across all creative output - High Production, UGC, and Static - ensuring consistency across every pod
  • Champion process improvement and identify bottlenecks before they become blockers - from briefing workflows to reporting cadences to production handoffs
  • Act as the feedback loop between the Creative Strategy team and senior leadership - surfacing patterns, risks, and opportunities that the CCO needs to see
  • Drive accountability through clear KPIs, and a rhythm of performance conversations that keep the department sharp
  • Ensure the department's creative output is commercially impactful - work that drives measurable results for clients across Meta, whilst remaining profitable
  • Support the commercial growth of the department - working with the CCO and wider C-suite to evolve the service offering, identify revenue opportunities, and contribute to business strategy
  • Think beyond delivery: you're here to help shape what the department becomes, not just keep it running
  • Work closely with Account Management, Production, Post-Production, and Media Buying teams to ensure seamless delivery and aligned priorities
  • Contribute to department-wide rituals (Monthly Momentum, Friday shoutouts, quarterly reviews) and drive cross-pod knowledge sharing
  • Be a visible, trusted leader across the wider group - not just within the Creative Strategy team

Requirements

  • Proven experience leading large teams (20+ people minimum) - this is the most important requirement. You've built, scaled, or led a department or function of this size, ideally within an agency or marketing services environment
  • Experience developing senior executors into leaders - you've coached managers, set progression frameworks, and built the kind of leadership bench that lets a department run without you in every room
  • Strong commercial acumen - you’ve owned department P&Ls and are experienced in spreadsheets
  • Agency or marketing services background - you understand the pace, client dynamics, and operational complexity of agency life. Your experience doesn’t make you slow or too big for ‘scrappiness’ when required
  • Excellent communicator - you can present in an empowering and inspiring way, lead team meetings, deliver tough feedback with care, and write clearly
  • Cultural leader - you naturally set the tone for the teams around you. People want to work for you because you make them better

Benefits

  • 28 days paid holiday including birthday leave, Christmas Eve and New Year’s Eve
  • Long-service holiday scheme: after 2 years’ service, you’ll receive 1 extra day of annual leave for every year of service
  • Flexible and hybrid working (2 days in office)
  • Regular team socials
  • Company Private Health and life insurance scheme
  • Company pension scheme
  • Work abroad for 1 month a year

Job title

Head of Creative Strategy

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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