Senior Network Engineer identifying and resolving issues impacting Fidelity's network and customers. Troubleshooting high severity matters while collaborating with the Network Triage and Troubleshooting Team.
Responsibilities
Identify, mitigate or resolve any issue impacting Fidelity's internal or external business
Responsible for the triaging and troubleshooting of high severity issues that impact Fidelity Investments and our external customers
Work with network down devices to application slowness, connectivity problems, storage issues, network blips, etc.
Requirements
10+ years of experience in IT infrastructure, security, and architecture
Infrastructure software development and automation skills
Python
Experience with virtual network and security constructs of AWS and/or Azure
Cisco CCNA/CCNP/CCSE is desirable
Network security experience and certifications a plus
Strong problem-solving and troubleshooting skills
Expertise in cloud networking and security constructs (DMZ)
In-depth knowledge of AWS or Azure cloud technologies
In-depth knowledge of IP routing, firewalls, load balancers, proxies, and DNS
Knowledge of cloud PaaS service integration
Experience with ITSM practices (Change/Incident/Problem)
Advocate for and practitioner of infrastructure-as-code
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