Senior Director developing and executing communications strategy for Duke Health's ambulatory practices. Responsible for collaborating with senior leaders and ensuring aligned communication strategies.
Responsibilities
Develop and execute a comprehensive communications strategy that advances the priorities of DUHS’s ambulatory enterprise and physician practices
Provide strategic counsel to senior leaders across the physician practices and ambulatory operations
Ensure clear, aligned, and proactive communication that supports patient care, access, patient experience, operational transformation, workforce engagement
Partner closely with DUHS and ambulatory leadership to understand key issues, opportunities, and emerging needs across clinics, outpatient centers, and supporting functions
Build and execute an internal communications strategy that meets the needs of specialty and primary care practices and a diverse ambulatory workforce
Design and lead change communications strategies that support awareness, understanding, adoption, and sustainment of operational and clinical initiatives
Support communication strategies that advance patient access, clinic flow, care coordination, and patient experience across ambulatory sites
Requirements
Bachelor’s degree in communications, journalism, marketing, public relations, or a related field; master’s degree preferred
10+ years of experience in communications, marketing, or public relations—preferably in healthcare, ambulatory operations, or large complex organizations
Experience leading integrated communications strategies with measurable impact
Demonstrated ability to partner with executives, clinicians, and operational leaders
Strong leadership, collaboration, and project management skills
Ability to manage multiple priorities and adapt quickly to emerging needs
Exceptional writing, editing, and strategic storytelling skills
Communication, analytical and organizational skills generally acquired through completion of a bachelor's degree program in Journalism, Communications, English or a related discipline
Benefits
Employee engagement, retention, and culture initiatives
Internal communication campaigns that strengthen connection to DUHS values, culture, and system priorities across ambulatory teams
Standards for brand, design, accessibility, and compliance
Job title
Senior Director, Ambulatory and Physician Practices Communications
Sênior Communications Analyst managing internal communications at a large retail company. Ensuring effective communication channels and organizing internal events and campaigns.
Implementation Communications Consultant at Fidelity leading communication strategies for client implementations and efficiently delivering participant communications during change periods.
Communications Specialist responsible for enhancing brand visibility through strategic communication initiatives. Creating effective messaging and managing media relations in a corporate setting.
Director of Internal Communications at Oliver Wyman, advising senior leaders and executing engagement strategies for Americas. Leading change management and enhancing colleague communication.
Communications Senior Manager managing CEO's communications and public engagements at GM. Overseeing strategic initiatives and enhancing corporate storytelling and media engagement.
Manager in Marketing Communications delivering marketing strategies for Fraunhofer’s communication technologies. Creating content and developing websites with a focus on market positioning and audience engagement.
Marketing & Communications Intern at Upstream USA, gaining hands - on experience in MarComms. Supporting operations, content marketing, branding & design, and public relations functions.
Marketing Communications Advisor supporting B2B initiatives across Wealth Management and Business Development. Collaborating on content creation including videos, podcasts and publications.
Strategic Communications Consultant focusing on stakeholder management and communication strategies at Novaspace. Leading projects and developing client relationships in the space sector.
Adjunct Faculty teaching undergraduate English and Communications classes in hybrid format at Strayer University. Provide quality education and maintain academic excellence while fostering a strong faculty - student relationship.