About the role

  • Fraud Analyst preventing, detecting, and responding to fraud while supporting customer security at Fidelity Investments. Lead efforts in fraud risk assessments, analytics, and cross-functional collaboration.

Responsibilities

  • Analyze large datasets to detect suspicious activity, fraud patterns, and emerging threats
  • Develop or refine fraud detection rules, models, and strategies using analytics, AI/ML, or anomaly detection tools
  • Build dashboards, KPIs, and reporting frameworks to monitor fraud trends, losses, customer experience, and control performance
  • Partner with data science, product, and technology teams to design and implement scalable fraud controls
  • Triage fraud events, conduct root cause analysis, and manage incident response efforts
  • Investigate suspicious financial activity, reviewing transactions, behaviors, and digital interactions
  • Document cases, gather supporting evidence, and collaborate with law enforcement or regulatory agencies when appropriate
  • Conduct fraud risk assessments across products, processes, and business units
  • Identify key risks, evaluate controls, and document risk/control statements
  • Recommend enhancements to policies, processes, and controls to reduce fraud exposure
  • Provide fraud subject matter expertise to partners across product, engineering, legal, compliance, cybersecurity, analytics, and operations
  • Influence strategic initiatives by advising on fraud risk considerations, control design, and implementation requirements
  • Communicate findings, insights, and recommendations to stakeholders and senior leadership

Requirements

  • Bachelor’s degree in finance, business, economics, data science, cybersecurity, or related field
  • 2–12+ years of fraud, risk management, compliance, audit, cybersecurity, or financial services experience (level dependent)
  • Experience with fraud analytics, risk assessments, investigations, or fraud control design
  • Familiarity with fraud risks across digital channels, payments, account onboarding, authentication, or card programs
  • Hands on experience with analytics tools (e.g., Python, SQL) is a plus and may be required for technical roles
  • Understanding of fraud detection technologies, behavioral analytics, anomaly detection, or machine learning based solutions
  • Knowledge of fraud trends, regulatory expectations, and industry best practices

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development

Job title

Fraud Risk & Control

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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